Please read the following information before proceeding with your order.
By placing an order with us you agree to be bound by these terms and conditions which may be amended at any time.
Every care has been taken to ensure that the product descriptions and specifications are correct.
Estimated delivery times within the UK are up to 5 business days from receipt of order (unless otherwise stated) and are subject to availability. Hampers are delivered by Royal Mail Monday – Saturday. With the Standard delivery option, the hamper cannot be tracked on its journey until it has arrived at its destination. Unfortunately we cannot provide actual delivery times due to unprecedented delays that our delivery service (Royal Mail) is currently experiencing.
Please ensure delivery address details are correct and complete – including the postcode.
You can share the crisp love all over the world! These are packaged in a smaller box due to international postal restrictions and will not contain any wood wool. Estimated delivery times from receipt of order are as follows:
Europe – please allow 10 business days
USA – please allow 10-14 business days
Canada, Australia, Far East etc. – please allow 3-4 weeks.
In most instances, goods are shipped using Royal Mail International service (which is not a trackable service - it will only notify you when the item has been delivered). The Royal Mail International Tracked service allows you to track the hamper on its entire journey and we would recommend this service for peace of mind. We cannot give exact dates or times of delivery. Please ensure delivery address details are correct and complete including any area codes, postcodes etc.
Occasionally parcels sent overseas are intercepted by Customs. This may result in extra import duties and taxes, which are levied once the package reaches the destination. Any such additional Customs charges must be borne by the recipient.
Every effort is made to ensure your product will arrive in a satisfactory condition. If you are not entirely satisfied with an item please contact us at firstname.lastname@example.org or use the Contact Us button on the web page.